MGMT 340 Lecture Notes - Lecture 10: Supplier Diversity, The Home Depot, Walgreens
Document Summary
Table of contents for test 2 - exhibits. 15. 1 feedback control model (pg 1) 15. 2 the balanced scorecard (pg 1) 15. 6 hierarchical and decentralized methods of control - (pg 2) 15. 7 opacity scores (opacity is the opposite of transparency) - (pg 2) 15. 9 importance of quality improvement programs 99% vs sig sigma (99. 997%) (pg 2 but refer to handwritten notes) 15. 10 quality program success factors (pg 3) 4. 1 3 domains of human action (1) domain of codified law(legal), (2) domain of ethics (social), (3) domain of free choice (personal) all 3 are standards) (pg 3) 4. 2 people who can be harmed by unethical behavior (w/ examples) (pg 3) 4. 3 3 levels of personal moral development - (pg 4) 4. 4 major stakeholders relevant to gap - (pg 4) 4. 5 c(cid:396)ite(cid:396)ia of co(cid:396)po(cid:396)ate so(cid:272)ial pe(cid:396)fo(cid:396)(cid:373)a(cid:374)(cid:272)e (cid:894)bot: e(cid:272)o(cid:374)o(cid:373)i(cid:272) (cid:396)espo(cid:374)si(cid:271)ilit(cid:455) legal resp . Ethi(cid:272)al resp dis(cid:272)(cid:396)etio(cid:374)a(cid:396)(cid:455) resp (top) refer to hand-written notes (pg 4)
