BUAD 304 Lecture Notes - Lecture 3: Conflict Resolution, Team Effectiveness, Social Loafing

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Saturday, october 3, 2015. 7 skills students must have for the future: Collaboration across networks and leading by influence. Effective oral and written communication. Accessing and analyzing information. Tasks becoming more complex. Tasks becoming more interdependent: we have to interact with people. Need for more flexible labor force: if someone is ill, someone else can switch in. Need for faster response to change: technology changing quickly, adapt more quickly to new environments. Groups/teams generally perform better under these conditions. Teamwork is a fact of life: work is becoming more project based or part- time. Simple, independent tasks: better to do it on your own. Complex, interdependent: people work in teams. Strong, clearly focused leader. Build relationships: between departments or different groups. Combine resources: more efficient, less costly. Increase creativity: diverse groups get different ideas. Coordination costs are inherent. How to assure that coordination costs do not exceed the benefits. Leader runs efficient meetings.

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