MIS 2100 Lecture Notes - Lecture 3: Critical Success Factor, Direct-Sequence Spread Spectrum, Executive Information System
Document Summary
Section 2. 1 cont: making organizational business decisions, managerial decision - making challenges. Make decisions quickly: the decision making process. The six step decision making process: problem identification, data collection, solution generation, solution test, solution selection, solution implementation, operational decision making. Employees develop, control, and maintain core business activities required to run the day to day operations: structured decisions. Situations where established processes offer potential solutions: managerial decision making. Employees evaluate company operations to identify, adapt to, and leverage change: semistructured decisions. Occur in situations in which a few established processes help to evaluate potential solutions, but not enough to lead to a definite recommended decision. Managers develop overall strategies, goals, and objectives: unstructured decisions. Occurs in situations in which no procedures or rules exist to guide decision makers toward the correct choice: measuring organizational business decisions. A temporary activity a company undertakes to create a unique product, service, or result.