COUN 410 Lecture Notes - Lecture 5: Nonverbal Communication, Body Language, Kinesics
Document Summary
Nonverbal communication: gestures, body language, how we utter words, appearance, facial expressions. ~it makes up at least 65% of conversations and sometimes even 95% Similarities between verbal and non-verbal: nonverbal communication is guided by rules, nonverbal communication may be intentional or unintentional, nonverbal communication reflects culture. Differences between verbal and non-verbal: nonverbal communication tends to be perceived as more believable, nonverbal communication has multiple channels, nonverbal communication is continuous. Principles of non-verbal communication: nonverbal communication may be an accessory or replace verbal communication, nonverbal communication may regulate interaction. Establishes responsiveness: establishes likes, establishes power, nonverbal communication reflects and expresses cultural values. Types of non-verbal communication: kinesics: the use of body position and body motions, haptics: the use of touch, physical appearance, artifacts, environmental factors, proxemics and personal space: the use of space. Social media and non-verbal communication: more restricted in the digital context, size of electronic footprint, can compete with, or interfere with, face to face communication.