TOUR OPERATIONS MANAGEMENT Lecture Notes - Lecture 2: Package Tour, Pga Tour Canada, Uptodate

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kayeann

26 Oct 2021

School

Lyceum of the Philippines University

Department

Business

Course

TOUR OPERATIONS MANAGEMENT

Professor

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Document Summary

Halloway (1992) stated that tour operations undertake a distinct function in the tourism industry, they purchase separate elements of tourism products/ services and combine them into a package tour which they sell directly or indirectly to the tourists. Tour operators work closely with hotels, transportation providers an attractions in order to purchase large volumes of each component and package these at a better rate than the traveler could if purchasing individually. Tour operators generally sell to the leisure market: tour operator a tour operator packages all or most of the components of an offered trip and then sells them to the traveler. These packages can also be sold through retail outlets or travel agencies. (cato,2014; goeldner & ritchie, 2003) Tour operators are basically categories into four types. These are categories on the basis of their nature of the business and their operations.

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Discuss the role of operations management.

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Case Study - 5

Breaking The Bargaining Pattern

Gilson steel is a local fabricating and supply firm. Situated in open country, far from the large steel making centers. The firm has been in business many years. About the third of employees have worked in the organization for more than ten years. Top management would like to get away from the current practice in which negotiations on wage matters and fringes follow the pattern. The firm’s president feels that industry – wide bargaining tends to divorce employees from the firm. He thinks they feel that their employer is a combination of U.S steel and bethlem steel instead of Gilson. He argues that the local firm which has prospered can do better by employees than is possible in national pattern. He says that the local conditions should be considered. His basic objection to current practice, however, is his conviction that it tends to divorce its employees from local employer. The labor relations manager has been urged to try negotiating terms at variance with the national pattern.

Answer the following questions: ·

What theory and policy do you read into the president’s suggestion? ·
How will his ideas fit into the existing pattern of public union policy? ·
Can you suggest a promising innovative approach?

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Which of the following statements is true about strategic alliances?

1. Strategic alliances usually lead to one of the firms losing their relational advantage.

2. In strategic alliances, companies may choose to cooperate at any stage along the value chain.

3.Strategic alliances exclude functions that are bought through bidding.

4.In strategic alliances, the power to make decisions is always evenly distributed amidst the firms.

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TOUR OPERATIONS MANAGEMENT Lecture Notes - Lecture 2: Package Tour, Pga Tour Canada, Uptodate

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