AA 140 Study Guide - Midterm Guide: Discourse Analysis, Critical Role, Continual Improvement Process

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For any organization or group of people, communication is essential for sharing ideas and ensuring there is order. Hence organizational managers should embrace communication since it enables them to share what they expect from their employees and the organizational goals. Based on the employee satisfaction survey, we understand that the relationship between the company"s management and workers is relatively poor. This has affected the level and sense of trust between the two groups. Therefore, it has been significant to close this gap between the two groups to develop a leadership toolkit. The objective of this plan will be for management to appreciate their employee"s efforts that will act as a synergy to keep working and improve their productivity. Therefore the toolkit will also include a personal development plan that factors in the motivation and morale of the employees, which are related to higher satisfaction and loyalty to their firms.

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