MGMT100 Final: MGMT 100
MGMT 100: Managing People, Systems and Culture
Intellectual Capital: The collective brain power or shared knowledge
of a workforce that can be used to create value.
Knowledge worker: Someone whose mind is a critical resource for
employers and who adds to the intellectual capital of the
organisation.
To grow one must:
• Learn continuously (Lifelong learning)
• Self-Starter: Proactive
Globalisation: The worldwide interdependence of resource flows,
product markets and business competition.
No need for "overseas" as they are equidistant from
customers and suppliers.
Today’s company objective: Providing sustainable solutions for a
cleaner environment.
Workforce diversity: The composition of a workforce in terms of
differences amongst its members. E.g.: Gender, age, race, ethnicity,
religion, sexual orientation and able-bodiedness (physical
strength/health).
Prejudice: Holding of negative, irrational opinions and attitudes
regarding members of diverse populations.
Discrimination: When someone is denied a job or a job assignment
for reasons that are not job relevant.
Careers
Shamrock Organisations:
One leaf/Core workers:
• Full time employees
• Pursue traditional career paths
• Success and maintenance of critical skills
• Can advance within the organisation and may remain employed
long term
Second Leaf/Contract workers:
• Includes daily and weekly hire
• Perform specific tasks as needed by the organisation and are
compensated on aa contract or fee for service basis rather than
by wage or salary.
• Sell a skill or service to employers
• Likely to work for multiple employers over time and may work for
multiple employers at the same time.
Third Leaf/Casual/Part-time workers:
• Hired only as needed and only for a set number of hours.
• Employers expand and reduce casual staff as business needs rise
and fall.
• Can be trained to work full time when openings become
available.
Outworkers:
(Working from home, shift workers and fly in fly out workers)
Free agency: Term used to describe career management in the new
workplace. Workers must be prepared to change jobs and employers
over time, but their skills must be potable and of current value in the
employment markets. Skills must be maintained and upgraded at all
times.
To make good employment choices and perform well in a career:
Critical survival skills for the contemporary workplace
• Mastery: You need to be good at something; you need to be able
to contribute something of value to your employer.
• Contacts: You need to know people; links with peers and others
within and outside the organisation are essential to get things
done.
• Entrepreneurship: You must act as if you are running your own
business, spotting ideas and opportunities, and stepping out to
embrace them.
• Love of technology: You have to embrace technology; you do not
have to be a technician, but you must be willing and able to fully
use IT effectively and creatively.
• Marketing: You need to be able to communicate your successes
and progress, both yours personally and those of your work
group.
• Passion for renewal: You need to be continuously learning and
changing and updating yourself to best meet future demands.
What is an organisation?
Organisation: A collection of people working together to achieve a
common purpose.
Enables tasks far beyond individual accomplishment.
All share a broad purpose: Providing useful goods and services.
The organisation is a structure in which people meet to work
together for agreed purposes.
Document Summary
Intellectual capital: the collective brain power or shared knowledge of a workforce that can be used to create value. Knowledge worker: someone whose mind is a critical resource for employers and who adds to the intellectual capital of the organisation. To grow one must: learn continuously (lifelong learning, self-starter: proactive. Globalisation: the worldwide interdependence of resource flows, product markets and business competition. No need for overseas as they are equidistant from customers and suppliers. Today"s company objective: providing sustainable solutions for a cleaner environment. Workforce diversity: the composition of a workforce in terms of differences amongst its members. : gender, age, race, ethnicity, religion, sexual orientation and able-bodiedness (physical strength/health). Prejudice: holding of negative, irrational opinions and attitudes regarding members of diverse populations. Discrimination: when someone is denied a job or a job assignment for reasons that are not job relevant.
