MGMT1135 Study Guide - Final Guide: Absenteeism
Document Summary
Once you have divided jobs through work specialisation, you need to group them so that common tasks can be coordinated. The basis by which jobs are grouped is called departmentalisation. The main advantage is the efficiencies / economies of scale obtained from placing people with common skills and orientations into common units. The main advantage is increased accountability for product performance, since all activities related to a specific product or service are under the direction of a single manager. This form can be valuable if an organisation"s customers are scattered over a large geographic area. This form offers a basis for the homogeneous categorising of activities given that each process requires different skills. This form offers a basis for better serving customers given that customers in each department have a common set of problems and needs, which are best met by specialists in the field.
