COMMERCE 1AA3 Study Guide - Final Guide: Machiavellianism, Organizational Identification
11 Apr 2015
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Document Summary
Power: the capacity to influence others who are in a state of dependence. Legitimate power: power derived from a person"s position or job in an organization. Coercive power: power derived from the use of punishment and threat. Referent power: power derived from being well liked by others. Expert power: power derived from having special information or expertise that is valued by an organization. Extraordinary activities e. g. unusual or non-routine activities. Empowerment: giving people the authority, opportunity, and motivation to take initiative and solve organizational problems. Influence tactics: tactics that are used to convert power into actual influence over others. Subunit power: the degree of power held by various organizational subunits such as departments. Strategic contigencies: critical factors affecting organizational effectiveness that are controlled by a key subunit work other subunits perform is contingent on the activities and performance of a key subunit e. g. scarcity, uncertainty, centrality, substitutability.
