COMMERCE 1AA3 Study Guide - Midterm Guide: Goal Setting, Bounded Rationality, Punctuated Equilibrium
18 Apr 2015
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Document Summary
High specialization of labor; each department tended to its own business, and decision making was centralize. There are two subdivisions of the classical view bureaucracy and scientific management. Common attributes of bureaucracy are; strict chain of command, detailed rules, high specialization, centralized power, and selection and promotion based on technical competence. Relevant theorists: max weber, believed that this was the most efficient form of organization, everyone must be perfectly controlled, planned and coordinated, avoided mistakes by not allowing people to make decisions on their own. Took place during the early 1900s. common attributes of bureaucracy are; use of careful research to determine degree of specialization. Relevant theorists: fredrick taylor, determining the best possible work design through careful and measurable control. Commonly known as the era of participative management the human relations perspective lies in the middle of the organizational spectrum. The human relations perspective relied on the theory of participative management.
