COMMERCE 3S03 Study Guide - Final Guide: Organizational Culture, Job Enrichment, Appreciative Inquiry

• School: McMaster University
• Department: Commerce
• Course: COMMERCE 3S03
• Professor: Frances Tuer

Document Summary

The first key to change is having a positive emotional attractor (pea). A pea awakens an individual"s hopes and dreams about the future, about possibilities of what could be, rather than focusing on trying to fix weaknesses or shortcomings. People learn and change because they want to, not because they ought to, which means they need an inspiring picture of what the future can be. The second key, a support system, involves establishing new, emotional relationships with people who give you hope, make you believe that you can change, and inspire you with the expectation that change will happen. Effective leaders of social movements, for example, are highly skilled at giving people hope and faith that change is possible. This emotional relationship with a leader, a mentor, or a community helps people learn and practice the new skills and habits needed to change.