OPM400- Final Exam Guide - Comprehensive Notes for the exam ( 73 pages long!)

• School: Seneca College
• Department: Business Administration - Retail Management
• Course: Business Administration - Retail Management OPM400
• Professor: Jeff

Document Summary

Operations and supply chain management (oscm) the design, operation, and improvement of the syste(cid:373)s that create a(cid:374)d deliver the fir(cid:373)"s pri(cid:373)ary products (cid:894)good a(cid:374)d services(cid:895) Iscm is a functional area of business like marketing and finance. Quality control, quality assurance manager auditor, inspectors. Operations and supply chain management: important to any manager. Efficiency means to product a good or service by using the smallest input of resources. Effectiveness means doing the thing to create the most value for the company. Operations refer to the processes that are used to transform the resources into goods and services desired by the customer. Supply refers to how materials are services are moved to and from those transformation processes. Input transformation output relations for typical systems. 2011 78% of canadian workforce was employed in services. In class opm400 chapter 1 introduction to operations and supply chain management.