BUS 237 Study Guide - Final Guide: Decision Support System, Online Transaction Processing, Data Mart

• School: Simon Fraser University
• Department: Business Administration
• Course: BUS 237
• Professor: Zorana Svedic

Document Summary

R rational decision making process for making logical decisions. S- a process which searches for good enough option rather than optimum solution. Analysis that there are cognitive limits to an individuals knowledge and capacity to act rational. What are the 5 steps in a rational decision making model: intelligence collect info, design generate alternatives, choice select alternative, implement put it into action, review evaluate your choice. 3 factors that make decision making challenging and explain: information overload too much data, data quality dirty data, missing values, inconsistent data, wrong granularity, too much data, uncertainty and complexity. Oltp collects data electronically and processes transactions online. Olap- systems that makes the oltp collected data useful for decision making. When data that was collected in the oltp is not being used to improve decision making. By providing the raw info about transactions and status of an organization.