HRM200 Study Guide - Midterm Guide: Glass Ceiling, Videotelephony, Sandwich Generation
31 Mar 2013
School
Department
Course
Professor
Document Summary
Workplace environment (loyalty, change, toxic ppl, unrealistic demands, lack of control, lack of career satisfaction). Trying to change undesirable behaviours by creating policies. Strong culture + positive attitude + partnerships within. Hr need to be: reliable, responsive, understanding, knowledgeable, innovative, have economic value, have integrity, tangible. Chapter 1: the strategic role of human resources manangement. Human resources management (hrm) = managing ppl in organizations to produce workforce competencies and behaviours required to achieve the operation"s strategic goals managing human capital: knowledge, education, training, skills, expertise. Including services: talent management, analyzing jobs, planning future workforce requirements, selecting employees, orienting and developing employees, managing compensation and reward plans, comunicating with employees (including health, safety, counseling and disciplining) Strategy - company"s plan for how it will balance its internal strengths and weaknesses w/ external opportunities and threats to maintain a competitive advantage increasingly, hr department is being viewed as an equal partner in strategic planning process.
