COMM 203 Study Guide - Final Guide: Canadian Labour Congress, Union Representative, Union Shop
Document Summary
Lo1: define unions and labour relations and their role in organisations. Unions - is where workers can act collectively with the purpose of representing their members" interests and resolving conflicts with employers: craft unions a. Labour union whose members all have a particular skill or occupation. A union steward is an employee elected by union members to represent them in ensuring that the terms of the collective agreement are enforced. Reduce turnover by giving employees a route for resolving problems. Emphasis on pay systems based on seniority removes incentives for employees to compete rather than cooperate. Forces employer to improve its management practices and take employee ideas into account. Decreased human resources control and increase in administrative work. Workload rules set by union decrease productivity. Lo2: identify the labour relations goals of management, labour unions, and society: management a. Increase profits/productivity: emphasize restraining costs and improving output, retain as much control as they can over work rules and schedules.
