RSM260H1 Study Guide - Final Guide: Transformational Leadership, Transactional Leadership, Situational Leadership Theory
Document Summary
Formal groups facilitate the achievement of org goals which includes task forces & committees. Informal groups emerge in response to common interests of the members they can help or hurt an org. Stages of group development forming (testing waters), storming (conflict & roles), norming (resolve issue, develop consensus, interdependence & comprises are reached & the group is more cohesive) Performing (creativity & mutual assistance), adjourning (parties, emotional support, etc. ) Group structure: 1) group size (3-20 members) 2) diverse groups argue more but have more creativity 4) norms (collective not individual) 5) roles 6) status. Types of group tasks: additive the more people, the better performance (like building a house), or. Disjunctive (perf depends on that of the best member, more ppl can lead to better perf), or conjunctive (perf limited by the poorest performer, like an assembly line. Actual performance = potential perf process losses (problems motivating/coordinating larger groups)
