Business Administration 3322K Study Guide - Final Guide: Pest Analysis, Customer Relationship Management, Cost Accounting
22 Mar 2019
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External analysis: pest analysis, political factors, regulations, economic factors, social factors, technological factors. Is the company mature or growing: mature companies may not have up to date it and may not be reliant on it, ksf, for example, Location: quality, cost control, distribution network, customer service, relationships with retailers/suppliers, brand presence, reputation, efficient operations, economies of scale/scope, marketing, sizeable network. Supply chain: competitive advantage, market share, goals, for example, growth. For example: privacy, security, outdated system, cannot accommodate growth. Alternatives: what are the options, pros and cons, qualitative, quantitative, look at how long it will take to implement. From lesley stowe, learned that 43 days is too little: don"t do status quo/nothing, refer to decision making criteria. Long-term it staff needed to maintain the system: buy (outsourcing), pros. 5: software is tested possible reputation for delivering impressive results. Loss of direct control: difficulty in reversing decisions long-term contracts.
