MNGT 3460 Study Guide - Midterm Guide: Reinforcement, Absenteeism, Policy Debate
Document Summary
Identify the behavior to be reduced or eliminated. Stopping the reinforcer: ex: laughing at a team members disruptive behavior, the laughing stops, the behavior stops. Punishment: occurs when an unpleasant event follows a behavior and decreases its frequency: decreases the frequency of an undesired behavior, ex. (cut in pay, suspension without pay, a demotion, etc. , for maximum effectiveness: A punisher should be directly linked to the undesirable behavior (principle of contingent punishment) Punishment should be administered immediately (principle of immediate punishment) The greater the size of the punisher, the the stronger will be the effect on the undesirable behavior (principle of punishment size: negative effects: High turnover and absenteeism: effective use: Positive reinforcement is more effective in the long run. Most common form of punishment is oral reprimand. Empowerment: giving employees the authority, skills, and self control to perform their tasks: self-efficacy: employees are confident that they can do a task.
