ISOM 210 Study Guide - Midterm Guide: Workflow, Business Process Reengineering, Intelligent Agent
Document Summary
Organizations- group of individuals (people) existing and/or working together for a common purpose or goal: Commerce (business: most important resource of any organization is people, second most is information, all others (capital, labor, equipment, etc. ) can be obtained by an informed person. Processes: a series of actions directed to some end, a continuous action, operation, or series of changes taking place in a definite manner, a means to transform or change into some desired end. Business processes: the means to create value added goods or service from input resources, the method to produce a marketable product or service, transforming (changing) business inputs into business outputs. Business functions- combined processes that enable a specific group of activities. Processes describe what is to be done (the method); technologies describe how it is to be done (the tool). Fact - the confirmation or validation of an event or object.
