BPL 5100H Study Guide - Quiz Guide: Motivation, Organizational Culture, Transactional Leadership
Document Summary
Structure: administrative motivation for functional efficiency. Selecting and implementing: combination of structures and systems to build organizational culture consistent with business model. Set of values and norms shared by people in organization. Important resource in building relevant core competencies: prescribes appropriate kinds of behavior in particular situations, employees buy in and seek to conform (intrinsic motivation, reduces coordination costs (informal form of control) Values and beliefs of founder(s) or early ceos: shaped by initial successes and lucky incidents. E(cid:374)sures adhere(cid:374)(cid:272)e to pro(cid:272)ess ((cid:862)i(cid:374)for(cid:373)atio(cid:374)al (cid:272)o(cid:374)trol- doing the right things) Facilitates implementation through design (behavioral control- doing the right things) Benefits: less subjective, easily measurable, can compensate for performance. Issues: may lead to unhealthy competition, short-term measures. Evaluate performance to standardized processes: benefits: codifies firms pool of knowledge, provides clear guidelines, ensures uniform product. Issues: may constrain people, rules may becomes outmoded, org. may become bureaucratic.