SMG IS 223 Final: IS223 Final Study Guide
20 Mar 2018
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Document Summary
Interact with other software: operating systems, browsers, other components of an enterprise system, 1 program gets data from/gives data to another program. Involve rigorous cost-benefit analysis: faith /fear most compelling can drive the decision to invest in an is despite the lack of any hard data on system costs. Identifying benefits: tangible benefits, estimated sales gains, reduction of order entry errors because orders will now be tracked electronically and shipped automatically, calculate money lost on faulty/lost orders. Improved customer service: overall improved perception of the firm. I(cid:374)(cid:448)ol(cid:448)e stakeholde(cid:396)s, (cid:373)ake de(cid:272)isio(cid:374)s (cid:449)he(cid:374) (cid:455)ou (cid:272)a(cid:374)"t (cid:395)ua(cid:374)tif(cid:455) thi(cid:374)gs (cid:894)3 f"s(cid:895), Is investments might just be a temporary bandage causes inefficiency. The system development process: describe the systems development life cycle and its various phases, making choices, nomadic examples. Roles of users: know what is needed, key throughout the process. Roles of analysts: design the system, depend on system users, design, construct & maintain.
