COMM 335 Study Guide - Midterm Guide: Closed System
14 Feb 2017
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Document Summary
Machine metaphor and its parts: central to classical organizational theories, specialization: division of labor and tasks, standardization: notion of replace ability, predictable: runs based on rules and standards. Taylor"s theory of scientific management: micro-level theory, relationship between managers and employees. Elements of management: one best way to do a job, need to properly fit workers to the job, need to train workers to do a job properly, inherent differences between managers and employees. Responses to challenges in organizational life: piecework rate busting = systematic soldiering, training from veteran workers = uneven work. Time and motion studies: gilbreth & taylor, core assumption that there is one best way to do a job, continuous observation of a task to record the time it takes to. Types of authority: tradition hierarchy authority , charismatic personality influence ongoing, rations/legal expertise. Fayol"s elements of management: what managers should do, planning, organizing, command, coordination, control. Principles of management: structure, power, reward, attitude.
