COM 240 Final: COM 240 Final Exam
Document Summary
The creating, storing, sending, and processing of messages within a purposive system. Sender encodes, channel goes through noise, receiver decodes. Frederick taylor: communication contributions, principles of scientific management, the story of. Story of schmidt: family time motion studies, platform to illustrate scientific management, increased production of steel by paying schmidt per ton instead of paying daily. Ideological message that showed his vision (successful propaganda: a boss talking with the lowly workers can greatly increase the productivity of the workers through upwards communication. Henri fayol: scalar chain, bridge, end result principles. Structural principles (division of labor, unity of direction, centralization, authority/responsibility, scalar chain/bridge) Process principles (equity, discipline, payment/remuneration, unity of command, sub. of gen interest. End result principles: organizing practices (order, stability), communication practices (initiative, morale) Centralization(locus of decision making, decentralized is made by many, centralized decision made by few) Scalar chain-(people at top, people at the bottom.
