MGMT 301 Study Guide - Midterm Guide: Screencast, Satisficing, Muhtar Kent
Document Summary
Underlined are major topics he talked about in the screencast; highlighted are either things highlighted in class that he said would be on the test or things in the screencast he said would be on the test. Managers use technological, informational, and analytical competencies to solve problems. Core of decision-making is: to solve a problem or take advantage of an opportunity (aka. solving the problem of an opportunity) Problem solving-the process of identifying a discrepancy between an actual and a desired state of affairs and then taking action to resolve it. 3 roles of a manager- decisional, informational, and interpersonal. Decisional- information used for entrepreneurship, resource allocation, disturbance handling, and negotiation. Informational- information sought, received, transferred among insiders/outsiders. Interpersonal- information used for ceremonies, motivation, and networking. Each of the management functions- planning, organizing, leading, and controlling (ploc)- requires the gathering, use, and transfer of information in these networks using: technological competency, analytical competency, and information competency (see chart in notes)
