33:799:301 Study Guide - Business Process Reengineering, Performance Measurement, Walmart

• School: Rutgers University
• Department: Supply Chain Management
• Course: 33:799:301
• Professor: spiegel

Document Summary

True/false: according to the textbook, supply chains include raw material suppliers, intermediate component manufacturers, end-product manufacturers, wholesale distributors, and retailers. Pts: 1: according to the textbook, supply chains include raw material suppliers, intermediate component manufacturers, end-product manufacturers, but they do not include warehouses and retailers. Pts: 1: reverse logistics activities include the return of defective and damaged items to the manufacturer, and the recycling of used packaging. Pts: 1: reverse logistics activities include negotiating purchasing contracts with suppliers and delivering small shipment from manufacturer to distribution centers. Pts: 1: trucking companies, airfreight shipping companies, and information system providers can all be considered service providers to the supply chain. Pts: 1: effective supply chain management relies on competitive bidding, corporate privacy, and contracts based on short-term performance. Pts: 1: the bullwhip effect is the result of companies producing excessive defective products; defective items are whipped back from the end customer toward the manufacturer of the defect.