BUAD309 Study Guide - Midterm Guide: Organizational Behavior, Cognitive Dissonance, Employee Retention

• School: University of Delaware
• Department: Business Administration
• Course: BUAD309
• Professor: Levandusky, Natalie

Document Summary

Organizational behavior: study of human behavior in organizational setting & of organization itself. Successful organizational behavior = better bottom lines, strong leadership, & motivated employees. Planning: process of determining future position of organization and best way to get there. Organizing: process of designing jobs, grouping jobs into units, & establishing patterns of authority. Controlling: monitoring & correcting actions of organization & its members. Human resource management (hrm): organization"s activities to attract, develop, & maintain workforce (ex. Hawthorne effect: people change or improve their behavior when they are being watched or assessed. Disparity diversity: differences in concentration of social assets and resources. Business diversity fosters creativity, innovation, and competitive advantage; also higher employee retention. Individual differences: personal attributes that vary from person to person. Person-job fit: fit between person"s abilities and job demands. Person-group fit: whether individual fits with work group or team and with the supervisor"s work styles, skills, and goals.