COM 281 Study Guide - Quiz Guide: Multiple Choice, Scantron Corporation, No. 5 Group Raf
22 May 2018
School
Department
Course
Professor
COM 281 Small Group Communication
Test: Friday, Feb. 24
Study Guide Test 1 (Chapters 1, 2, 3, 4, 7, 11) 75 points
Multiple choice, true/false, listing Scantron & pencil
Listing (8 points)
Nae 5 skills of alaig yourself i a group Lear How to Say No, Chapter 3
1. Use assertive body posture
2. Choose your words carefully
3. Do’t apologize o ake euses
4. Do’t ask peissio to sa o
5. Accept the consequences
Name 3 of the 5 advantages of group work, Chapter 1
1. Better decision making
2. Superior resources
3. Member satisfaction
4. Enhanced learning
5. Greater creativity
Multiple choice & true/false
Number for Ideal Group Size
5 - 7 people.
Virtual Group
Rely on one or more mediated technologies to collaborate, often across time, distance,
and organizational boundaries.
Systems Theory
Encompasses a group of theories that examines how interdependent factors affect one
another in a complex environment.
Self-Help Group
Supports and encourages members who want or need help with personal problems.
Common Goal
Repesets a goup’s shaed pupose o ojetie toad hih goup ok is dieted.
Inclusion
Inclusion need represents our desire to be given attention and to feel significant and
accepted by other group members.
find more resources at oneclass.com
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Assimilation Phase
Neoes eoe full itegated ito the goup’s ultue. Estalished ad e
members blend into a comfortable state of working together to achieve common goals.
Collective Intelligence Theory
A phenomenon in which smart groups are more likely to succeed when members are
sesitie to oe aothe’s feeligs, poote eual patiipatio, ad ilude feale
members.
Disadvantages of Groups
1. The amount of time, energy, and resources expended by groups
2. The potential for interpersonal conflicts
3. People problems
Hidden Agenda
When one or more members have undisclosed reasons for doing something that will
benefit only individual members rather than the group as a whole.
Implicit Norms
Group norms that are rarely discussed or openly communicated, but are still expected
rules of behavior.
Explicit Norms
Group norms that are written or stated verbally and shared with all group members.
5 Group Development Stages of Tuckman
1. Forming
2. Storming
3. Norming
4. Performing
5. Adjourning
Interrupting
An interrupter is a member who habitually speak out during a meeting while other
members are talking.
Control Need
Refers to the desire to feel competent, confident, and free to make decisions.
Role
A patte of ehaios assoiated ith a ee’s speifi futios ithi a patiula
group.
4 Categories of Intrinsic Motivators
1. Sense of Meaningfulness
2. Sense of Choice
3. Sense of Competence
4. Sense of Progress
find more resources at oneclass.com
find more resources at oneclass.com
Document Summary
Study guide test 1 (chapters 1, 2, 3, 4, 7, 11) Na(cid:373)e 5 skills of (cid:271)ala(cid:374)(cid:272)i(cid:374)g yourself i(cid:374) a group (cid:858)lear(cid:374) how to say no(cid:859), chapter 3. Scantron & pencil: use assertive body posture, choose your words carefully, do(cid:374)"t apologize o(cid:396) (cid:373)ake e(cid:454)(cid:272)uses, do(cid:374)"t ask pe(cid:396)(cid:373)issio(cid:374) to sa(cid:455) (cid:374)o, accept the consequences. Name 3 of the 5 advantages of group work, chapter 1: better decision making, superior resources, member satisfaction, enhanced learning, greater creativity. Rely on one or more mediated technologies to collaborate, often across time, distance, and organizational boundaries. Encompasses a group of theories that examines how interdependent factors affect one another in a complex environment. Supports and encourages members who want or need help with personal problems. Rep(cid:396)ese(cid:374)ts a g(cid:396)oup"s sha(cid:396)ed pu(cid:396)pose o(cid:396) o(cid:271)je(cid:272)ti(cid:448)e to(cid:449)a(cid:396)d (cid:449)hi(cid:272)h g(cid:396)oup (cid:449)o(cid:396)k is di(cid:396)e(cid:272)ted. Inclusion need represents our desire to be given attention and to feel significant and accepted by other group members.
