SMGT 3143 Study Guide - Final Guide: Departmentalization, Advantageous, Human Resources
Final Review
Friday, April 27, 2018
11:31 AM
Organizing & Delegating
• Meaning of organizing
o A means of coordination that involves determining:
o What tasks are to be done
o Who is to do them
o How the tasks are to be grouped
o Who reports to whom
o Where decisions are to be made
• Five Principles of Organizing:
o Specialization
o Degree to which tasks are subdivided into separate roles
• Individuals in an organization perform tasks that are narrow in
scope
• Division of labor
• Advantages of specialization
▪ Improves efficiency by
• Facilitating the training of workers
• Increasing the skills or abilities to perform certain
functions
• Eliminating the time spent in a task
o Span of control
• The number of people, units, and operations managers can control
effectively and efficiently
▪ Narrow at the top level of management and wide at the lower
levels
▪ Seven is the optimum number of subordinates
• Flat Structure
▪ Wide span of control
▪ Fewer levels in the hierarchy
• Tall Structure
▪ Narrow span of control
▪ A greater number of levels in the hierarchy
o Departmentalization
• Functional
▪ Based on the concept of specialization
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▪ Individuals performing the same functions are grouped into a
department
▪ Example:
• Athletic director
• Sport administration
• Sport performance
• Equipment
• Sport programs
• External relations
• Marketing
• Communications
• Development
• Internal operations
• Facilities
• Human resources
• finance
• Product or Goal Oriented
▪ Based on different products, customer types, or projects
▪ Each unit consists of member with different specialized skills
▪ Example:
• Athletic Director
• Football
• Sport performance
• External relations
• Internal relations
• Men's and Women's Basketball
• " "
• Other Sports
• " "
o Unity of command
• Each member should follow the orders of and be accountable to
only one supervisor
▪ Must understand the chain of command
• Protect against the possibility that conflicting commands will be
given by different supervisors
• Chain of Command
▪ Athletic Director
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• Associate AD
• Assistant AD
• Coordinator
o Responsibility and Authority
• Principles
▪ Employees must have the necessary authority to carry out an
assigned responsibility
▪ Employees cannot carry out their duties without authority
• Levels of Authority
▪ Informing authority
• Inform alternatives
▪ Recommending authority
• Generate alternatives and recommend action
▪ Reporting authority
• Select action and carry it out
• Report the action
▪ Full authority
• Benefits and steps of delegating work
o Delegating Work: Benefits
• Give time to perform high-priority tasks
• Improve productivity
• Enhance employees' self-esteem and skills
• Can improve personal and work outcomes
o Delegating Work: Steps
• Explain why (a) delegating the task and (b) the person was selected
to do the work
• Define responsibility, the person's scope of authority, and the
deadline
• Plan the task
• Establish control checkpoints and hold employees accountable
Motivating to Win
• Definition and elements of motivation
What is Motivation?
• Forces that energize, direct, and sustain behavior
• Process of arousing, directing, and maintaining behavior toward a
goal
Key Elements of Motivation
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Document Summary
Individuals in an organization perform tasks that are narrow in scope: division of labor, advantages of specialization. Improves efficiency by: facilitating the training of workers. Individuals performing the same functions are grouped into a department: example, athletic director, sport administration, sport performance, equipment, sport programs, external relations, marketing, communications, development. Internal operations: facilities, human resources finance, product or goal oriented, based on different products, customer types, or projects, each unit consists of member with different specialized skills, example, athletic director, football, sport performance, external relations. Inform alternatives: recommending authority, generate alternatives and recommend action, reporting authority, select action and carry it out, report the action, full authority, benefits and steps of delegating work, delegating work: benefits. Motivating to win: definition and elements of motivation. What is motivation: forces that energize, direct, and sustain behavior, process of arousing, directing, and maintaining behavior toward a goal.
