MGT-330 Midterm: MGT 330 Review Exam 3 Chapters 10-12

• School: University of Tampa
• Department: Management
• Course: MGT-330
• Professor: Ashley Salaiz

Document Summary

Team norms (regular actions and behaviors), team cohesiveness (attracted to and motivated to remain in it), team size(smaller is better, 6-9 is magic ), team conflict (disagreement over team goals) including c-type cognitive and a-type affective/emotional. Norms are established in forming, storming is conflict and disagreement (low cohesiveness), positive team norms develop during norming and group cohesion grows, effective fully functioning team performance improves in performing. A disadvantage of using teams, team member fails to perform their share of the work. Team level (average of ability, experience, personality, or any other factors of a team) Team diversity (variances in ability, experience, personality, etc. ) Increase customer satisfaction, improve product and service quality, increase speed and efficiency in product development, increase job satisfaction (teamwork provides workers a chance to improve their skills through cross- training), share the benefits of group decision making.