COLLAB 2N03 Chapter Notes -Theory-Theory, Job Performance, Belongingness
17 Dec 2014
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Document Summary
Intelligence (mental ability) does predict performance: general cognitive ability(cid:224)a person"s basic information processing capacities and cognitive resources, predicts learning and training success as well as job performance, emotional intelligence(cid:224) ability to understand and manage one"s own and other"s feelings and emotions, perceiving emotions accurately in oneself & others, using emotions to facilitate thinking; being able to shift one"s emotions and generate new emotions that can help one see in different perspectives, understanding emotions, emotional language, & signals conveyed by emotions, managing emotions so as to attain specific goals. Maslow"s hierarchy of needs (cid:224) five level hierarchical need theory of motivation that specifies that the lowest level unsatisfied has the greatest motivating potential: physiological needs lower order needs (food, water, oxygen, shelter, safety needs lower order needs (stability, security, ordered environment, belongingness needs higher order needs (affection, love, friendship, esteem needs higher order needs (confidence, independence, strength, self actualization needs higher order needs (desire to develop one"s true potential)
