COMMERCE 2BC3 Chapter 6: Chapter 6: Training and Development
2 Nov 2016
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Training: helps employees develop specific skills that enable them to succeed in their current job. Helps retain valuable employees who might otherwise leave to join clients or competitors. Development: ensures that companies have the managerial talent needed to successfully execute a growth strategy. A planned effort by a company to facilitate employees" learning of job- related competencies. These competencies include knowledge, skills, or behaviours that are critical for successful job performance. Goal: master the knowledge, skills, and behaviours emphasized in training programs and to apply them to their day-to-day activities. If training creates a competitive advantage then it should be used in a broader way; should create. Includes basic skills (skills needed to perform one"s job) Advances skills (how to use technology to share information with other employees) Understanding of the customer or manufacturing system and self motivated creativity. Formal education, job experiences, relationships, and assessment of personality and abilities that help employees prepare for the future.
