COMMERCE 2KA3 Chapter Notes - Chapter 2: Corporate Governance Of Information Technology, E-Government, Chief Privacy Officer
18 Apr 2015
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Document Summary
Information systems chapter 2: how businesses uses information systems. Optimized for data analysis, analytic models and data analysis tools. Systems for linking the enterprise: enterprise applications: systems that span functional areas, focus on executing business processes across the business firm and include all levels of management, enterprise systems (erp) Also known as enterprise resource planning (erp) systems. Collect data from different functions and store data in single central data repository. Enable: coordination of daily activities, efficient response to customer orders, use of valuable information for improved management decision making, supply chain management systems (scm) Interorganizational systems: type of system that automates the flow of info across organizational boundaries. Share information about: orders, production, inventory levels, delivery of products and services. Goal: right amount of products to destination with least amount of time and lowest cost: customer relationship management systems (crm)
