MGMT 3265 Chapter Notes - Chapter 2: E-Government, Business Intelligence, Transaction Processing
20 Aug 2016
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2. 1 - business processes and information systems and. Refer to the manner in which work is organized, coordinated, and focused to produce a valuable product or service. Unique ways in which organizations coordinate work, information, and knowledge, and the ways in which management chooses to coordinate work. On which the performance of a firm depends on. Many are tied to a specific functional area. *information technology improves business processes by changing the flow of information, making it possible for many more people to access and share information, replacing sequential steps with tasks that can be performed simultaneously, and eliminating delays in decision making. 2. 2 types of information systems: business intelligence systems for different management groups (1) transaction processing systems (2) management information systems (3) decision-support systems (4) systems for business intelligence. A computerized system that performs and records the daily routine transactions necessary to conduct business, such as sales order entry, hotel reservations, payroll, employee record keeping, and shipping.
