GMS 200 Chapter Notes - Chapter 1: Glass Ceiling, Intellectual Capital, Visible Minority

• School: Ryerson University
• Department: Global Management Studies
• Course: GMS 200
• Professor: Deborah De Lange

Document Summary

!2 organizations are open systems that interact with their environments in the continual process of transforming resource inputs from the env"t into product output. Gure 1. 2. the external environment is both the supplier and service for the customer. the environment supplies the org creates the environment consumes resource inputs transformation process product outputs consumer feedback. Wednesday, january 20, 2016 organizational performance resources must be well utilized and its customers must be well served a process of value creation through organizational performance. !3: members of the speci c env"t are often described as stakeholders, the persons, groups, and institutions affected in one way or another by the organizations performance. !4 transformation process external environment short term- stakeholder satisfaction, performance ef ciency in resource utilization: medium term- adaptability, development of people and systems to meet new challenges long term- prosperity under conditions of uncertainty.