GMS 401 Chapter Notes - Chapter 5: Workplace Hazardous Materials Information System, Profit Sharing, Glossary Of Chess

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Job design: involves specifying the content and methods of job. Work/job design objectives: productivity, safety, quality of work life. Reminded managers of the complexity of human beings. For company: difficult to motivate quality, worker dissatisfaction, possibly resulting in absenteeism, high turnover, disruptive tactics. Work physiology sets work-rest cycles according to the energy expended in various parts of the job. The harder the work, the more the need for rest periods. Ergonomics a term used to describe the study of the physical arrangement of the work space together with tools used to perform a task. Fit the work to the body rather than forcing the body to conform to the work. Basis of approaches such as total quality management (tqm) Job enlargement giving a worker a larger portion of the total task by horizontal loading. Job enrichment increasing responsibility for planning and coordination tasks, by vertical loading.

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