GMS 401 Chapter Notes - Chapter 8: Reverse Logistics, Inventory Turnover, Electronic Data Interchange

• School: Ryerson University
• Department: Global Management Studies
• Course: GMS 401
• Professor: Wally Whistance- Smith

Document Summary

All facilities, functions, and activities associated with flow and transformation of goods and services from raw materials to customer, as well as the associated information flows. An integrated group of processes to source, make, and deliver products. Collaboration of supply chain companies and coordination of their activities so that market demand is met as efficiently and effectively as possible. Value chain: every step from raw materials to the eventual end user, ultimate goal is delivery of maximum value to the end user. Supply chain: activities that get raw materials and subassemblies into manufacturing operation, ultimate goal is same as that of value chain. Demand chain: increase value for any part or all of chain. Value: creation of value for customer is important aspect of supply chain management. Managing flow of information through supply chain in order to attain the level of synchronization that will make it more responsive to customer needs while lowering costs.