ITM 102 Chapter Notes - Chapter 1,2,4,5,6: Enterprise Software, Computer Hardware, Information System
12 Jan 2017
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Itm 102: chapter 1, 2, 4, 5, 6 (notes) Hardware and software that a firm needs to achieve business objectives. Hardware and software are technical foundation and tools. Technical approach: emphasizes mathematic models, ex: computer science, management science, operations research. Behavioural approach: behavioural issues, ex: psychology, economics, sociology. Management information systems: computer science + management science + operations research + practical orientation + behavioural issues. Four main actors: suppliers of hardware and software, business firms, managers and employees, firm"s environment (legal, social, cultural context) Approach of our class sociotechnical perspective: optimal organizational performance achieved by optimizing both social and technical systems used in production, helps avoid purely technological approach. Shifts in media more news online. Globalization challenges and opportunities internet has drastically reduced costs of operating on global scale. Significant business relationships are digitally enabled and mediated. Core business processes are accomplished through digital networks. Digital firms offer greater flexibility in organization and management time shifting, space shifting.
