ITM 102 Chapter Notes - Chapter 4: Canadian Information Processing Society, Canadian Medical Association, Ethical Dilemma

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4. 1 understanding ethical and social issues related to systems. Information systems are instrumental in many of the frauds listed in the table. agents, use to make choices to guide their behaviours. Is, create opportunities of intense global change and thus threaten existing distributions of power, money, rights and obligations. It can be used to achieve social progress, as well as crimes and threaten cherished social values. Internet and e-commerce (digital firms) make it easier to assemble, integrate and distribute info which unleashes new concerns about use of customer information, protection of personal privacy and intellectual property. Issues raised by is: establishing accountability for consequences of is, setting standards to safe guard system quality that protects safety of individual/society, and preserving values and institutions. A model for thinking about social, legal and ethical issues. Insert figure 4-1: ethical dilemma faced as a manager of is is reflected in social/political debate and legislation.

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