MHR 405 Chapter Notes - Chapter 1: Competitive Advantage, Reverse Engineering, Virtual Work
13 Feb 2017
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Organizational behaviour (ob): study of what people think, feel and do in and around organizations. Studies how organization interacts with external environment. Organizations: groups of people who works interdependently to achieve the same goal or purpose: collective entities (key feature) Human beings interacting in an organizational way. Goals accomplish by sharing materials, information or expertise: collective sense of purpose (2nd key feature) Ob helps make sense of and predict the world we live in. Question personal beliefs and assumptions and to adopt more evidence-based models of workplace behaviour. Ob characteristics: leadership, employee attitudes, performance-based rewards, employee development, work-life balance . Best yardstick of organizational effectiveness: open systems, organizational learning, high-performance work practice, stakeholders. Organizations effective when relationship with external environment and internal subsystems are good. Organization are complex organism that live within external environment. Closed system = operate without dependence on or interaction with external environment.
