MHR 405 Chapter Notes - Chapter 4: Telecommuting
Document Summary
Lo1: emotions in the workplace: emotions influence almost everything we do in the workplace, emotions: are physiological, behavioural, and psychological episodes experienced towards an object, person, or event that create a state of readiness, these episodes are very brief events that typically subside or occur in waves lasting from milliseconds to a few minutes, emotions are directed towards someone or something, different from moods, which are not directed towards anything and tend to be longer term emotional states. Types of emotions: all emotions have an associated valence (called core affect) signalling that the perceived object or event should be approached or avoided, in other words, all emotions evaluate environment conditions as good or bad, positive or negative, etc, negative emotions tend to generate stronger levels of activation than do positive emotions, emotions vary in their level of activation, i. e. when you"re surprised you tend to act without careful thought.