MHR 523 Chapter Notes - Chapter 8: Instructional Design, Cognitive Dissonance, Performance Appraisal

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Employe orientation (onboarding): a procedure for providing new employees with basic background information about the rm and the job. Socialization: the ongoing process of installing in all employees the prevailing attitudes, standards, values, and patterns of behaviour that are expected by the organization. Reality shock (cognitive dissonance): the state that results from the discrepancy between what the new employee expected from his or her new job and the realities of it. Employee handbooks that cover matters such as company history, current mission, activities, products, and people. Job related documents, including an explanation of job procedures, duties, and responsibilities, working hours, payroll, holidays and vacations, etc. Performance appraisal, including estimated time to achieve full productivity. Too much information is provided at a short time and the new employee is overwhelmed. New employees commonly nd themselves inundated with forms to ll out for payroll, bene ts, pensions, and so on. Orientation information provided may be too broad to be meaningful.

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