PSY 614 Chapter Notes - Chapter 10: Intrapersonal Communication, Nonverbal Communication, Interpersonal Communication

• School: Ryerson University
• Department: Psychology
• Course: PSY 614
• Professor: Noah Gentner

Document Summary

One of the biggest problems in communication is that we often expect others to be mind readers. Ineffective communication may lead individuals to dislike each other, lose confidence in each other, refuse to listen to each other and disagree with each others. Interpersonal communication at least 2 people and a meaningful exchange: verbal and nonverbal communication. Intrapersonal communication self talk, inner dialogue affects motivation and behaviour: communication of leaders influences the self talk of their athletes. Verbal messages should be sent clearly and received and interpreted correctly. 50-70% of communication is nonverbal gives away unconscious feelings and attitudes. Nonverbal communication: physical appearance, posture, gestures, body position, touching, facial expression, voice characteristics. Active listening attending to a main and supporting ideas, acknowledging and responding, giving appropriate feedback and paying attention to the speakers total communication. Includes nonverbal communication like eye contact and nodding. Paraphrasing a persons thoughts and feelings shows that you are listening and that you care.