BUS 478 Chapter 5: Building competitive advantage through business-level strategy
Document Summary
Chapter 5: building competitive advantage through business-level strategy. Overview: how a company selects and peruses a business model that will allow it to compete effectively in an industry and grow its profits and profitability. Business model: to create a successful business model, business must optimize competitive positioning. Competitive positioning: managers must choose a set of business-level strategies that work together to give a company a competitive advantage over its rivals. Formulating a business model: must first define: Customer needs: desires, wants, or cravings that can be satisfied by the means of the attribute of a product. Product differentiation: the process of designing products to satisfy consumers" needs. A company obtains a competitive advantage when it creates, makes, and sells a product in a way that better satisfies customer needs that its rivals. Here is where the four business blocks of competitive advantage come to play, superior innovation, quality, efficiency, and consumer responsiveness.