SMO301 Chapter Notes - Chapter 5: Work Motivation, Motivation, Embezzlement

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Intrinsic motivation is a moderate to strong predictor of performance even when extrinsic rewards are present. Need and process theories of work motivation: need theories are concerned with what motivates workers, process theories are concerned with how various factors motivate people. It is a thinking process and more cognitive than need theory. Mcclelland"s theory of needs (need theory: non-hierarchical need theory that outlines the conditions under which certain needs results patterns in motivation. Conflict avoidance: social work or customer relations, need for power, strong need to influence others and make an impact, seek social settings in which they can be influential, journalism and management. Self-determination theory (sdt) (need theory: motivation depends on the satisfaction of three basic psychological needs. They are necessities for psychological heal and are not hierarchical: when all three needs are satisfied, their motivation is autonomous (intrinsic).

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