HROB 2100 Chapter Notes - Chapter 10: Central Tendency

• School: University of Guelph
• Department: Human Resources and Organizational Behaviour
• Course: HROB 2100
• Professor: Rhonda Gordon

Document Summary

The process encompassing all activities related to improving employee performance, productivity, and effectiveness. includes goal setting, pay for performance, training and development, career management, and disciplinary action. Contextual performance indirect contribution to the organization"s social responsibility values. Step 2: providing ongoing coaching and feedback important to have open two-way communication employee responsible for monitoring own performance, and asking for help: manager responsible for communicating changing strategies and objectives if applicable. Keeping a record of uncommonly good or undesirable examples of an employee"s work- related behaviour and reviewing the list with the employee at predetermined times. Lecture 11: hr chapter 10 narrative forms free form report of performance: may take form of performance improvement plan behaviourally anchored rating scales (bars) An appraisal method that aims to combine the benefits of narratives, critical incidents, and quantified ratings by anchoring a quantified scale with specific narrative examples of good and poor performance: management by objectives (mbo)