ADM 2336 Chapter Notes - Chapter 13: Flat Organization, Complex Differential Form, Hierarchical Routing
Document Summary
Organizational structure: how jobs and task are divided and coordinated between individuals and groups within the company: downward: from the top to the bottom of the organization through different levels of managers. Ex: directives: upward: from the bottom to the top of the organizations. Ex: employee suggestions for improvement: horizontal: horizontal flows of info between cross-functional teams or between departments at the same level. Organizational chart: represents every job in the organization and the formal reporting relationships between the jobs. Elements of organizational structure: work specialization: the degree to which tasks in an organization are divided into separate jobs. (division of labor, never-ending trade off between productivity, flexibility, and worker motivation. Chain of command: answer to the question of who reports to whom, and signifies formal authority relationships: organizations depend on this flow of authority to attain order, control, and predictable performance.