HSS 2102 Chapter Notes - Chapter 4: Aboriginal Peoples In Canada, Ath, Deeper Understanding
1 Nov 2016
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Chapter 4 listening, critical thinking, and reflective practice. Listening: receiving, constructing meaning from, and responding to a spoken and/or nonverbal message. Different than hearing (hearing = physical ability; listening = complex thinking ability) i. e after a short talk, most only recall 50% of content (25% without training) important for all sectors in society, business, education, law, politics, etc. Active listeners increase in bp, hr, and perspiration (understanding at the emotional level); can be exhausting better performance and productivity. Knowledge to understand principles of human interaction to know you need to listen. Have a desire - want to listen and make it an enduring habit. Listening process (cid:858)hurier(cid:859) model (judi brownell) constantly influenced by internal and external factors that color perceptions and interpretations listening filters attitudes, values, biases, and previous experiences. Hearing make aural distinctions among sounds and words in a language. 5% canadians age 15+ report some degree of hearing loss.
