PSY 3102 Chapter Notes - Chapter 1: Intrapersonal Communication, Bit Rate, Master Sergeant

• School: University of Ottawa
• Department: Psychology
• Course: PSY 3102
• Professor: Yaroslav Konar

Document Summary

1 benefits of the study of perception, listening, self-concept, and self-esteem. 10 self-diagnostic: assessing your skills for enhancing your self-esteem. 1 benefits of the stufy of perception, listening, self-concept and self-esteem. Become aware that perception is largely personal choice. Learn to identify erroneous perceptions and causes and develop methods to limit. Learn skills to improve listening and empathetic responding. Process of making sense out of what is heard. Focus on words & nonverbal versus background noise. Tend to attend to sounds/messages relating to interested or needs. Verbal or nonverbal behaviours that confirm understanding of message. Personal agenda: can cause tuning out, and attending to what we are going to say next, overcome by awareness of drifting and shift focus. May be aroused by objectionable words or concepts. Information rate: we think faster than people speak. 600-800 words per minute vs 125 words per min. Can lead to tuning out, daydreaming, illusion of concentrating.