RSM100Y1 Chapter Notes - Chapter 7: Strategic Planning, Middle Management, Sixt
Document Summary
Chapter 7: management, leadership, and the internal organization. Management is the process of achieving organizational goals through people and other resources. A firm"s management has three levels: top, middle, and supervisory. The highest level of management is top management, including ceo, cfo and executive vice-president; they spend most of their time developing long-range plans for their organizations. They set a direction for the company, and inspire employees to achieve their vision for the company"s future. Middle management, the second level of management, includes general managers, plant managers, division managers, and branch managers. They focus on specific operations, products or customer groups, and develop detailed plans to meet the firm"s strategic goals, more responsible for day-to-day operations. Supervisory management, the first-line management, includes supervisors, section chiefs, and team leaders. They work directly with the employees who produce and sell the goods and services, assign specific tasks to them and motivate them to achieve company goals.
