Management and Organizational Studies 2181A/B Chapter Notes - Chapter 7: Mental Models, Role Conflict
16 Oct 2016
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Group: two or more people interacting interdependently to achieve a common. Formal work groups: groups that are established by organizations to facilitate the achievement of organizational goals. Informal groups: groups that emerge naturally in response to the common interests of organizational members. Punctual equilibrium model: a model of group development that describes how groups with deadlines are affected by their first meetings and crucial midpoint transitions. Phase 1: begins with the first meeting, and continues until midpoint. Critical in setting the agenda about what will happen. Mid point transition: occurs exactly the halfway point, marks a change in the group approach. Phase 2: for better or worse, decisions and approaches are adopted and used. Concludes with a final meeting that reveals a burst of activity and outside interpretation of the product. Size and satisfaction: members of larger groups often are unhappier with overall group performance. Roles: position in a group that have a set of expected behaviours attached to them.
